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Terms and Conditions of Sale – Stoolen.com

1. About Us

Stoolen Ltd (Company Number 16558691)

Email: sales@stoolen.com

2. Products and Services

We sell GPS tracking devices and related subscription services. Descriptions and prices are accurate at the time of listing. Images are for illustrative purposes only.

3. Orders & Payments

  • Orders are accepted when payment is successfully processed via Revolut.
  • Subscription services are billed on a recurring basis until cancelled.
  • Prices include UK VAT where applicable.

4. Delivery

  • Orders are dispatched within 3–5 working days.
  • We use trusted couriers, and risk passes to you upon delivery.

5. Returns & Refunds

  • Physical products: 14-day cancellation right under UK Consumer Contracts Regulations.
  • Subscription services: can be cancelled anytime; refunds are provided where required by law. See our full Refund & Returns Policy.

6. Warranty & Liability

Devices carry a 12-month warranty against defects. We are not liable for:

  • Misuse of devices (e.g., illegal tracking)
  • Service interruptions beyond our reasonable control

7. Governing Law

These terms are governed by UK law, and disputes are subject to UK courts.