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Refund & Returns Policy – Stoolen.com

1. Returns

  • You have 14 days from delivery to cancel an order.
  • Products must be returned in original condition.
  • To start a return, email sales@stoolen.com.

2. Refunds

  • Refunds processed within 14 days after receiving returned items.
  • Subscription services are billed monthly and can be cancelled anytime but are non-refundable for partial months.

3. Exceptions

  • Custom or personalised products cannot be refunded unless faulty.